The range of Royal Classic Rugs collection at the Rugs City is one of our top quality classical collections of rugs. The Royal Classic Rugs collection allows you toexperience a royal feeling as they transform your home into your very own castle. The Royal Rugs collection is well-known for its eco-friendly and ultra-dense 100% New Zealand wool pile that is extremely durable yet super soft to touch, creating a range of non-toxic and non-allergic rugs. The Royal Rugs collection is produced in Egypt with machine tufting techniques. The specialized weaving and super fine finishing touches resultin a power-loomedcollection of Royal Rugs, which looks like hand-carvedrugs and have the durability and optimal quality of machine tufted rugs. The collection of Royal Rugs features fine-looking classic Afghan and traditional Persian designs, an epitome of creativity that will never go out of the style. Their intricate floral patterns are artistic marvels. The range of Royal Rugs isperfect for adding the elegance and durable appeal of traditionally crafted rugs to your living space. The high-qualitybuild material assures the durability of the Royal Rugs collection. Available in a range of six different sizes with matching hall runners
Returns
It's important to us that you're happy with your The Rugs city purchase. If you're not totally satisfied you can return it within 14 days. We will give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new and unused condition and, if possible, the packaging
We recommend returning your item via a reputable courier who will collect the item from your address and deliver it back to us. You are responsible for return cost. As a guideline an average size rug (120 x 180cm) can be returned for approximately £9 using a courier such as Interparcel . upstoday or MyHermes.
If you would like to exchange your item for a different design or size please follow our normal returns procedure above, but just mention in your email to us that you wish to arrange an exchange. Once we recieve your item back we will then contact you to arrange the exchange and despatch of your new item.
Caring for your rug We recommend routine care and cleaning to keep your rug looking as new and lasting longer. Below we have provided a brief outline on how to clean and manage stains and spillages. Generally we recommend to vacuum your rug gently on a weekly basis to remove any surface dirt and dust. Avoid vacuuming tassels or fringes as this could cause permanent damage. Rotate your rug frequently to avoid any bleaching from prolonged sun exposure.
Shaggy Rugs: When vacuuming shaggy pile rugs we recommend using a small nozzle attachment on your vacuum to prevent damaging the pile.
Wool Rugs: A common characteristic of wool rugs is shedding, this is when the fibres come away from the rug. This is a natural and common feature of wool rugs, not a manufacturing fault. Gentle, regular vacuuming will take care of this and ensure your wool rug will last longer. Extra care should be taken when looking after your wool rug, spillages should be cleaned immediately (see below) and avoid over wetting when cleaning.
Spillages and Stains: 1. Spillages should be attended to immediately. Use an absorbent clean cloth to soak up the liquid. 2. Apply luke warm water to the area and blot (don't rub) with a clean cloth until the stain is removed. Avoid over wetting of the area as this can cause permanent damage. This process may need to be repeated several times to remove the stain. 3. For solid stains such as chewing gum or wax remove this first then repeat step 2. A mild soap or detergent can be used to remove difficult stains, but this should be tested on a inconspicuous area first.
Stain Cleaning Treatment Chewing gum: Freeze using ice, shatter gum, vacuum, warm water & detergent Wine: Talcum powder then warm water & detergent Alcohol: Warm water & detergent Most Makeup: Dry cleaning solvent then warm water & detergent Urine: Warm water & detergent then white vinegar & water Blood: Warm water & detergent Vomit: Warm water & detergent then dry cleaning solvent Butter: Dry cleaning solvent then warm water & detergent Wax: Freeze using ice, shatter gum, vacuum, dry cleaning solvent then water & detergent Shoe Polish: Dry cleaning solvent then warm water & detergent For persistent and difficult stains, seek professional cleaning.