The Lexus Rugs collection at Rugs City features a contemporary geometric designwhich is available in a range colours. The Lexus Rugs collection are hand tufted by skilled craftsmen using premium grade 100% wool. The careful use of high and low pile to stitch together the patchwork design creates a stunning rug that exudes a 3D effect on your floor. The beautiful colours, amazing designs and premium quality of build material combinetogether to make the Lexus Rugs collection into anidealexample of quality, style andvalue.Each of Lexus Rugs are available in a combination of two colours – one vibrant and the other light. Some of the high contrast combinations include yellow and grey, orange and beige, and red and beige for those who wish to add some vibrancy to their room. Some subtle shades available in the collection are blue and grey, and green and beige, which is perfect for those people who wish to add a sense freshness to their room. A neutral combination of brown and beige is also available for those who like to keep it natural. You can choose the one that perfectly suits your home décor. The range of Lexus Rugs isnot only aesthetically pleasing, but also is hardwearing and durable. Moreover, it is available in five rectangular sizes, so you can choose one for every room in your house.
It's important to us that you're happy with your The Rugs city purchase. If you're not totally satisfied you can return it within 14 days. We will give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new and unused condition and, if possible, the packaging
We recommend returning your item via a reputable courier who will collect the item from your address and deliver it back to us. You are responsible for return cost. As a guideline an average size rug (120 x 180cm) can be returned for approximately £9 using a courier such as Interparcel . upstoday or MyHermes.
If you would like to exchange your item for a different design or size please follow our normal returns procedure above, but just mention in your email to us that you wish to arrange an exchange. Once we recieve your item back we will then contact you to arrange the exchange and despatch of your new item.
Caring for your rug
We recommend routine care and cleaning to keep your rug looking as new and lasting longer. Below we have provided a brief outline on how to clean and manage stains and spillages.
Generally we recommend to vacuum your rug gently on a weekly basis to remove any surface dirt and dust. Avoid vacuuming tassels or fringes as this could cause permanent damage. Rotate your rug frequently to avoid any bleaching from prolonged sun exposure.
When vacuuming shaggy pile rugs we recommend using a small nozzle attachment on your vacuum to prevent damaging the pile.
A common characteristic of wool rugs is shedding, this is when the fibres come away from the rug. This is a natural and common feature of wool rugs, not a manufacturing fault. Gentle, regular vacuuming will take care of this and ensure your wool rug will last longer. Extra care should be taken when looking after your wool rug, spillages should be cleaned immediately (see below) and avoid over wetting when cleaning.
Spillages and Stains:
1. Spillages should be attended to immediately. Use an absorbent clean cloth to soak up the liquid.
2. Apply luke warm water to the area and blot (don't rub) with a clean cloth until the stain is removed. Avoid over wetting of the area as this can cause permanent damage. This process may need to be repeated several times to remove the stain.
3. For solid stains such as chewing gum or wax remove this first then repeat step 2.
A mild soap or detergent can be used to remove difficult stains, but this should be tested on a inconspicuous area first.
Stain Cleaning Treatment
Chewing gum: Freeze using ice, shatter gum, vacuum, warm water & detergent
Wine: Talcum powder then warm water & detergent
Alcohol: Warm water & detergent
Most Makeup: Dry cleaning solvent then warm water & detergent Urine: Warm water & detergent then white vinegar & water
Blood: Warm water & detergent
Vomit: Warm water & detergent then dry cleaning solvent
Butter: Dry cleaning solvent then warm water & detergent
Wax: Freeze using ice, shatter gum, vacuum, dry cleaning solvent then water & detergent
Shoe Polish: Dry cleaning solvent then warm water & detergent
For persistent and difficult stains, seek professional cleaning.